Privacy Policy

1. Introduction

Northly AI ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI solutions and services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our services:

Personal Information

• Contact Information: Name, email address, phone number, company name
• Account Information: Username, password, profile information
• Payment Information: Billing address, payment method details (processed securely by our payment processors)
• Communication Data: Messages, inquiries, and feedback you send to us

Technical and Usage Information

• Device Information: IP address, browser type, operating system, device type
• Usage Data: Pages visited, features used, time spent on services, clickstream data
• AI Interaction Data: Inputs provided to our AI systems, generated outputs, model performance metrics

Content Data

• User Content: Data, documents, images, or other content you upload or process through our services
• Training Data: Anonymized and aggregated data used to improve our AI models

3. How We Use Your Information

We use the information we collect for various business purposes, including:

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our services, such as hosting providers, payment processors, and analytics services
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
• Legal Requirements: When required by law, regulation, or legal process
• Protection of Rights: To protect the rights, property, or safety of Northly AI, our users, or others
• With Your Consent: When you explicitly consent to the sharing of your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Employee training on data protection
• Secure development practices

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and whether we can achieve those purposes through other means.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information in certain circumstances
• Restriction: Request restriction of processing of your personal information
• Portability: Request transfer of your personal information to another organization
• Objection: Object to processing of your personal information in certain circumstances
• Withdraw Consent: Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally, including through the use of standard contractual clauses or other approved mechanisms.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We will let you know via email and/or a prominent notice on our services prior to the change becoming effective and update the "Last Updated" date at the bottom of this Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@northlyai.com
• Address: Northly AI, 123 Innovation Drive, Tech City, TC 12345
• Phone: +1 (555) 123-4567